Your Bill of Rights:
When you choose Calibre Computer Solutions, LLC, to service your
computer or network, we guarantee:
- When you call us during normal business hours, we
guarantee your phone call will be either answered immediately or
returned the same business day by an experienced technician who can
help.
- You should not have to wait a week for your computer
to be repaired. We understand how important your computer is to you;
thus, we offer our priority express service.
- You deserve to get answers to your questions in
PLAIN ENGLISH. Our technicians will not talk down to you or make you
feel stupid because you don't understand "geek speak."
- You deserve complete satisfaction with our products
and services.
- You should expect that no damage will be done to
your machine or data. Before we start working on your computer or
network, we will evaluate your problem and alert you to any potential
risks involved in fulfilling your job. If there are any risks, they
will be explained in full, and your authorization and agreement will be
obtained before the work commences. You can also choose to have your
data backed up before we start any work on your machine.